Frequently
Asked Questions

Solid Alliance provides high-speed enterprise-grade fiber internet services for residential and business customers.

Coverage depends on infrastructure availability. You can contact customer support or check our FB page "Solid Alliance" to see if your area is serviceable.

You can apply online by clicking "Apply Now," visit our local office, or message us on social media to start your application.

There is no standard installation fee, but an initial payment is required depending on your selected plan.

We have roaming collectors for your convenience, or you can settle your payment directly at our local office.

Late payments may result in a ₱300 penalty fee and temporary disconnection until the outstanding balance is settled.